FAQ

Find the answers to our most asked questions about alternative hair. And if you still have more, shoot us an email! We love sharing the hair knowledge we’ve built over the years.

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Alternative Hair

  • A wig is a piece made up of alternative hair, which covers the whole head. It can be composed of human hair, synthetic fiber, or heat resistant synthetic fiber.

  • A topper is a piece of alternative hair which covers part of the head, usually the top. It is attached to a person’s existing hair with integrity with clips or topper strand.

Fiber

  • To choose the right fiber wig, consider your needs for natural look/feel, your lifestyle plays an important factor,ease of styling, and budget by evaluating the pros and cons of classic synthetic, heat-resistant synthetic, and human hair pieces.

  • Heat-Resistant Synthetic:

    Allows for styling with heat tools, offering more versatility, and closer mimics natural hair. 

    Traditional Synthetic is NOT heat tolerant. Do not apply heat to your synthetic piece, it will melt.

  • Human Hair is more expensive as the sourcing, sorting and preparing the hair is a time consuming and meticulous process.

    Human Hair is an investment, which last longer when cared for and has the most natural look and feel.

  • Pros

    Natural Look: Mimics the appearance and texture of real hair

    Long-lasting: With care, they can last for months.

    Versatile Styling: Can be styled with heat tools like natural hair.

    Protects Natural Hair: Shields your hair from heat damage and environmental factors.

    Comfortable: Offers breathability for a more enjoyable wear.

    Cons:

    Costly: More expensive than synthetic wigs due to sourcing.

    High Maintenance: Requires regular washing and styling.

    Weather Sensitivity: Can be affected by humidity and temperature.

    Limited Lifespan: Eventually needs replacement despite care.

  • Pros:

    Affordability: Synthetic wigs and toppers are much cheaper than human hair options.

    Low Maintenance: They come pre-styled and hold their shape with minimal effort.

    Weather Resistance: Resistant to frizz and maintain their style in bad weather.

    Variety of Styles: Available in many colors and styles, including bold hues.

    Lightweight: Comfortable to wear, especially in warm weather.  

    Cons:

    Limited Styling Options: Classic synthetic cannot be heat-styled, and some fibers can't be colored. - 

    Durability: Less durable than human hair, with a shorter lifespan.

    Unnatural Shine: May have a shiny appearance that looks unrealistic.

    Difficulty Blending: Can be hard to blend with natural hair if not heat-friendly.

    Tangles and Mattings: Can become tangled or matted over time.

Care

    • To wash a human hair wig, gently detangle it first, then soak it in lukewarm water with a specialized wig shampoo, gently lathering the hair, rinse thoroughly, apply a wig conditioner, rinse again, and allow it to air dry on a wig stand; avoid using hot water or harsh brushes while wet to prevent damage. 

    Detangle: Use a wide-tooth comb to gently remove knots from the hair. 

    Wet the wig: Rinse the wig under lukewarm water. 

    Apply shampoo: Add a small amount of wig shampoo designed for human hair to the wig, gently massage the shampoo into the hair. 

    Rinse: Thoroughly rinse the shampoo from the hair with lukewarm water. 

    Apply conditioner: Apply a wig conditioner specifically made for human hair, focusing on the mid-lengths and ends. 

    Rinse again: Rinse the conditioner thoroughly with lukewarm water. 

    Dry: Gently squeeze excess water from the wig with a towel and place it on a wig stand to air dry or blow dry depending on the type of hair.

    NOTE : For all human hair pieces that have been colored 

    We highly recommend Joico Damage Defy to maintain your beautiful color 

  • To wash a synthetic wig, fill a basin with cool water, add a small amount of wig shampoo specifically designed for synthetic hair, gently swish the wig in the water, rinse thoroughly with cool water, apply a small amount of wig conditioner if desired, rinse again, and then let it air dry on a wig stand; avoid twisting, wringing, or using hot water which can damage the fibers. 
    Use shampoo and leaving conditioner spray we recommend AWESOME by AGA products : Never use regular hair products on a synthetic wig, as they can damage the fibers. 

    Cool water only: Always use cool water to wash your synthetic wig. 

    Gently swish: Do not scrub or rub the wig, just gently swish it in the water. 

    Air dry: Allow the wig to air dry on a wig stand to maintain its shape 

    Detangle before washing: Use a wig brush or comb to remove any knots before washing. 

  • Yes! We offer the wig spa for your beauties!!!

Service

  • Yes , we offer extreme alterations on wigs and hair toppers.

  • Yes, we offer color refresh services that includes a deep conditioning and trim.

  • Yes!

  • Our VIP Rush Refresh Service is designed for clients who need their existing hairpiece, topper, or wig refreshed on an expedited timeline.

    With this service, your hair will be:

    • Professionally cleansed and prepped

    • Custom toned or re-colored as needed

    • Cut and styled (if requested)

    • Carefully packaged and shipped back to you

    Within 3 business days of receiving your hair.

    This service is ideal for clients who want to restore the vibrancy, tone, and overall appearance of their piece as quickly as possible. Once your hair arrives at the salon, it will be prioritized and completed within our guaranteed three-day turnaround time.

    To have your refresh completed as soon as possible, simply add the VIP Rush Refresh Service to your appointment or order.

Ordering

Measure

Guide showing different methods to measure head circumference, including front to nape, ear to ear across forehead, ear to ear across top, temple to temple around back, and nape of neck.

Book an Appointment.

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Please contact us to schedule a wig consultation for a service or order.

We offer in person appointments in Arizona. Mail services available worldwide.